SMS Food Station

SMS Food Station

Refund & Cancellation Policy

Payments: For all the services contracted, certain advance payment should be made to hold the order, on confirmed basis & the balance amount can be paid upon delivery. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service. Apart from above in some cases like Special Orders, Theme Cakes, Rare Variety, Chef's Special Etc full amount will have to be paid.
Cancellation Policy: In the event of cancellation of order due to any avoidable / unavoidable reason/s we must be notified of the same well in advance i.e. at least 2 Hrs. Cancellation charges will be levied and would be as follows:
* Food Delivery/Pick-Up/Dine-In - No Charges.
* For cancellations received Less Than 2 Hrs - Advance Amount
Some cancellation and refund policies are out of our control: * Cancellation due to Political, Natural Calamities & Any Event Considered as Act of God.
* In case you cancel the order after food is served/delivered & no substantial reason is found eg. decayed food, adultration which may lead to sickness etc we do not bear any responsibility to refund.
Our Liabilities & Limitations: Please note that any hike in prices of raw material, change in Govt levied charges &/Or Taxes, the same would be charged as extra.
Law & Jurisdiction: For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by SMS Food Station, will be under the exclusive jurisdiction of Court of Pune.